4.6kw 5kw 6kw 360V Single Phase Hybrid Solar Inverter Pure Sine Wave MPPT Natural Cooling Design
FAQs for Different Countries
Brazil
Developed for Brazil's unique grid frequency and sunny climate, this inverter provides a reliable and efficient energy solution for residential and commercial applications.
Q: Is this inverter compatible with Brazil's 60Hz and 220V/127V grid system?
A: The nominal output of 220V/230V/240V and 60Hz frequency is a perfect match for the standard 220V lines in Brazil. For 127V circuits, a transformer would be needed, which is a common practice.
Q: How does it handle high temperatures in regions like the Northeast?
A: The operating temperature up to 60°C and natural cooling make it well-suited, though installation in a shaded, well-ventilated area is recommended for peak performance in consistently hot climates.
Q: What is the maximum AC output current? Is it enough for a Brazilian home?
A: With up to 28.7A, it can supply ample power for a typical Brazilian household, including multiple appliances.
Q: Can it help during frequent apagões (blackouts)?
A: Absolutely. The seamless transfer to backup power (<10ms) means your home will have uninterrupted electricity during most blackouts, a significant advantage.
Q: Is the IP66 rating sufficient for tropical rain?
A: Yes, the IP66 rating means it can withstand powerful water jets, making it more than capable of handling heavy tropical rainfall.
Q: What is the start-up voltage, and is it good for cloudy days?
A: The low start-up voltage of 90V means it begins operation earlier in the morning and continues later in the afternoon, as well as on cloudy days, maximizing energy capture.
Q: Are the MC4 connectors standard and safe?
A: Yes, the PV connection uses standard MC4 connectors, which are globally recognized for their safety and ease of use.
Q: How can I monitor my energy generation and consumption?
A: Use the intuitive mobile APP over Bluetooth. For whole-home consumption monitoring, an additional meter connected via the RS485 port is required.
Q: What is the warranty period offered in Brazil?
A: We provide a 5-year warranty as standard, with the possibility to extend to 10 years for added security.
Q: Is it protected against voltage spikes from the grid?
A: Yes, it includes overvoltage protection (AC Type III) and surge arresters to safeguard the electronics from common grid instability issues.
South Africa
Tackle load-shedding head-on with our inverter, designed to provide reliable backup power and significant savings on electricity bills for South African homes and businesses.
Q: Is this inverter suitable for the South African grid (230V, 50Hz)?
A: Perfectly. The nominal voltage of 230V and 50Hz frequency align exactly with the South African standard.
Q: What is the real benefit of the high battery discharge power during load-shedding?
A: With up to 6,600W of discharge power, you can run a high-wattage kettle, geyser element, or multiple air conditioners simultaneously during stages of load-shedding, maintaining a normal lifestyle.
Q: How does the high PV input power help during the day?
A: It allows for a large solar array to power your home and rapidly recharge your batteries between load-shedding stages, ensuring you are always prepared.
Q: Can it withstand the heat in a North-Facing roof space in summer?
A: Its high-temperature tolerance (up to 60°C) is crucial for South African summers. Installers should ensure adequate ventilation in the roof space for best results.
Q: What is the advantage of the 360V battery system?
A: It is more efficient and cost-effective than lower-voltage systems, meaning you get more usable power from your battery bank, which is vital during extended load-shedding.
Q: Is the transfer time truly less than 10ms?
A: Yes, the typical transfer time is under 10 milliseconds, so sensitive electronics like computers and TVs will not flicker or shut down during the switch.
Q: How durable is it for outdoor installation?
A: The IP66 rating and robust construction make it suitable for outdoor installation, resistant to dust and rain, though protection from direct, extreme weather is always best.
Q: Can I use it with lead-acid batteries, which are more common here?
A: Yes, it fully supports lead-acid batteries, allowing for a more budget-friendly initial storage solution.
Q: How easy is it to get support and warranty service?
A: We work with a network of certified partners across South Africa to provide local technical support and honor the 5/10-year warranty.
Q: Does it have protection against lightning surges?
A: Yes, integrated Type III surge arresters on both DC and AC sides provide a good level of protection against induced surges from nearby lightning strikes.
Mexico
Ideal for Mexico's sunny and diverse climate, our inverter offers high performance, energy independence, and a reliable power backup solution for modern households.
Q: Is the inverter compatible with Mexico's 127V/220V dual voltage system?
A: The adjustable output voltage covers 220V/230V/240V, making it directly compatible with 220V circuits. For 127V circuits, an external autotransformer is typically used in Mexican installations.
Q: How does the efficiency help with high electricity costs in Mexico?
A: By converting more solar energy into usable AC power, the high efficiency directly translates into lower CFE bills, making solar investment more lucrative.
Q: What is the benefit of the wide battery voltage range (80V-480V)?
A: This wide range provides great flexibility in battery configuration and state of charge, allowing the battery to be deeply discharged when needed without damaging the system.
Q: Can it handle the humidity in coastal areas like Cancun?
A: The IP66 rating protects against moisture, and the unit can operate in 0-100% relative humidity, making it suitable for humid coastal climates.
Q: Is the 60Hz frequency setting available?
A: Yes, the nominal grid frequency is selectable for 60Hz, which is the standard in Mexico.
Q: What is the max AC output power, and what can it run?
A: With max AC output power up to 6,600W (PF=1), it can power an entire household, including multiple air conditioning units, refrigerators, and lighting.
Q: How safe is the DC connection for installers?
A: It includes DC reverse polarity protection and a DC switch, preventing damage from incorrect wiring and allowing for safe isolation during maintenance.
Q: Can I monitor my system without an internet connection?
A: Yes, the Bluetooth and APP connection allows for full monitoring and configuration directly from your smartphone without needing Wi-Fi.
Q: What is the standard warranty in Mexico?
A: The product is backed by a 5-year manufacturer's warranty, with an optional extension to 10 years for greater security.
Q: Does it work at high altitudes found in some Mexican cities?
A: It is rated for operation up to 4000m, which is more than sufficient for all populated areas in Mexico, including cities at high altitude.
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